Privacy Notice
Last updated: 13/09/2026
1. Who we are
Zagarella Maryrose is the data controller responsible for the personal data collected and processed through this website and in connection with our services.
Name: Zagarella Maryrose
Trading name: Hi Hopes Club
NIE: X6852214-P
Address: C/Salvador Busquets 17, bjs 2ª, Terrassa, Spain 08222
Email: info@hihopesclub.org
Telephone: +34 622912520
Website: www.hihopesclub.org
This Privacy Policy explains what personal data we collect, why we use it, how long we keep it and what rights you have in relation to your personal data.
Our processing of personal data is carried out in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD) and other applicable Spanish data protection legislation.
2. What personal data we collect
You can browse most of this website without providing personal information.
We collect personal data when you voluntarily provide it, for example when you use our contact form or contact us by email.
This may include:
- your first name
- your email address
- information you choose to provide about your preferred class days and times, desired class length, class type, whether you prefer private or group classes, and any comments you include in your message
We ask only for information that is relevant to the purposes described in this Privacy Policy.
Please do not write sensitive personal information on the contact form.
3. How we use your personal data
We use the personal data you provide to:
- respond to your enquiries
- communicate with you about our classes and services
- respond to requests you make through the website
- manage and improve our communications and services
- send occasional marketing emails where you have specifically opted in
We do not use your personal data for purposes incompatible with those described above.
4. Legal bases for processing
We process your personal data on the following legal bases, depending on the circumstances:
Steps at your request before entering into a contract: When you contact us about our classes or services, we may process your information in order to respond to your enquiry and take steps at your request before a possible contract.
Consent: Where you separately opt in to receive marketing emails, we process your name and email address on the basis of your consent. You can withdraw your consent at any time.
Legal obligations: Where necessary, we may process personal data to comply with a legal obligation.
5. Marketing communications
If you separately opt in to receive marketing emails, we may use your name and email address to send occasional emails about new events, products and free resources, including games and quizzes available on our website.
You can unsubscribe at any time by using the unsubscribe option included in the email or by contacting us at info@hihopesclub.org.
We will not send promotional electronic communications where the law requires prior consent and that consent has not been obtained.
6. How long we keep your personal data
We keep personal data only for as long as reasonably necessary for the purposes for which it was collected, unless we are legally required to keep it for longer.
When personal data is no longer needed, we will delete it or securely dispose of it where appropriate.
7. Who receives your personal data
We do not sell your personal data.
We may use trusted service providers to operate our website, manage communications and provide services on our behalf. Where these providers process personal data on our behalf, they are required to handle it in accordance with applicable data protection law.
For example, messages sent through the forms on this website are received and forwarded to us by a third-party form-processing service.
We may also disclose personal data where required by law or where necessary to comply with a legal obligation or a lawful request from a competent authority.
8. International transfers
If a service provider processes personal data outside the European Economic Area, we will ensure that the transfer is carried out in accordance with the GDPR and that appropriate safeguards are in place where required.
9. Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
10. Your data protection rights
Under the GDPR, you have the right to:
- access your personal data
- request correction of inaccurate or incomplete data
- request erasure of your personal data in certain circumstances
- request restriction of processing in certain circumstances
- object to certain processing, including direct marketing
- request data portability where applicable
- withdraw your consent at any time where processing is based on consent
To exercise your rights, contact us at info@hihopesclub.org.
We may ask for information necessary to confirm your identity before processing your request.
We will respond to requests without undue delay and, in principle, within one month, in accordance with the GDPR.
11. Automated decision-making
We do not use your personal data to make decisions based solely on automated processing that produce legal effects or similarly significantly affect you.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, the way we process personal data or applicable legal requirements.
The latest version will always be published on this website, with the date of the most recent update shown at the top of the policy.
13. Right to lodge a complaint
If you believe that your personal data protection rights have not been respected, you have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD), the Spanish supervisory authority for data protection.
You can find information about the AEPD and how to lodge a complaint at www.aepd.es.